Changes to council services and advice and support we can provide is available on our dedicated coronavirus information page. Go to our coronavirus information page

Support if you're lonely or anxious

If you're feeling lonely or anxious during the pandemic, there are plenty of options for you to speak to someone here in Havering.

Tapestry Care Call and Befriending Service

The Care Call Service, provides anyone who needs it with a call as often as they want one to check on their health and wellbeing and to ensure that they have all they need.

The caller will, if necessary, arrange for immediate delivery of urgent supplies, puzzles and games and will be happy to have a chat, if that is what the caller wants.

Tapestry’s telephone Befriending Service matches people with a volunteer who has a similar outlook on life and common interests to provide companionship and to keep them connected to the local community.

Call 01708 796611 or email


The Reconnections Service by Independent Age is a volunteer-led service that supports over-65s in rediscovering their love of life in the communities where they live.

They introduce friendly volunteers to lonely older residents and connect them to local activities, gatherings and events that provide vital social connections and help break the cycle of isolation and loneliness.

Working together with local partners, they create a safe and supportive environment for older residents to reconnect with their community, make new friendships and rekindle their love of life.

Please get in touch to find out more on 020 7050 6565 or email

Go to the Reconnections website

Crisis Counselling and Bereavement Support Service

In response to the distressing experiences of our local community due to Covid 19, ACC, Havering Mind and Havering Council are working together to offer a Crisis Counselling and Bereavement Support Service.

The service is specifically for anyone living in Havering who has suffered the bereavement of a relative, friend or work colleague; or anyone coping with the stresses related to working in a residential care home setting during Covid 19.

Support available 7 days a week. Call 01708 457040 or email

Havering Volunteer Centre befriending service 

If you are lonely or just in need of a chat with a friendly voice there are befriending volunteers that will give you a call.

Call 01708 922214 to be connected with a befriender.

Saint Francis Hospice Orange Line

For anyone bereaved, or anyone feeling isolated or lonely call 01708 758649 open Monday to Friday 9am-5pm for the, or visit the Saint Francis website.

Please don't suffer in silence – there are many people waiting to help you. Just reach out and speak to a friendly person today!

Talking Therapies

Talking Therapies is a free, confidential professional NHS service for people aged 18 years or over.

The service provides access to expert advice and techniques to help with stress, low mood, depression, anxiety, panic attacks, worry, sleeping problems and phobias.

Go to the NHS Talking Therapies website or call 0300 300 1554 (Option 2) to book an appointment for an initial assessment.

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