This page will list roads with missed collections we have had confirmed with our collection partner, FCC.
This page will not list individual properties, only whole roads where we know collections have been missed.
Confirmation of missed roads, and therefore the publishing of the list, normally takes place between 4.30pm and 6pm but can be earlier or later depending on the circumstances.
If provided, we will give you a reason why the collection was missed from the road eg roadworks blocked access.
If you do not see your road listed and your waste has not been collected, you should report a missed collection.
If you see your road listed please put your waste out to be collected the next working day.
Crews work Monday to Saturday so waste missed on a Friday can be put out on a Saturday.
There may be occasions where we miss your road several times in a row so please continue to take your waste out the next day.
If you need to see when your next collection day is, please go to the collection day finder.
Roads with missed collections on 13 August 2026
Collection delayed due to operational issues. We apologise for the inconvenience. Crews will return as soon as possible to complete the collection.
Orange and black sacks
Service delays due to road access
Rushmere Avenue - Upminster (Section)
Garden waste
None reported by FCC
Flats Recycling
None reported by FCC
Flats waste
Service delays due to access issues
Image Court, Maxwell Road - Romford
New Road - Rainham
Clinical waste
None reported by FCC
Bulky waste
Bulky waste customers will have been notified by us if the collection was missed.