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Face to Face

The systemic approach to family care was adopted as part of a top to bottom redesign of our Children’s Service.

It is based around supporting more face to face time between workers and children and families.

Read the model of practice

rob south profile imageI am the Director of Children’s Services for the London Borough of Havering.

My lifelong interest and enthusiasm for work with children, families and young people was sparked through volunteering within my native city of Manchester over 25 years ago.

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Robert South
Director of Children's Services

You're building the relationship to enable difficult conversations with the family to be purposeful, as opposed to a text book. Reducing blame, building hope, that possibly change could happen.

FTT focus group

We've worked hard on the culture of the organisation, and in the core competencies, so respecting others, communicating effectively, all of that is a real focus.

SMT interview