Havering Town Hall, Public Advice and Service Centre (PASC) and Mercury House closed

In order to follow Government directives on staying at home and social distancing, and to make sure Council staff can continue to offer the best possible service to the public, Havering Town Hall and the Public Advice and Service Centre (along with Mercury House) are closed. Buildings will remain accessible to staff on a strictly limited basis. Contact us

Covid 19 information for social care providers

Download the information

MyPlace and children's centres closed

Children's centres, and MyPlace have closed in response to Government Coronavirus advice. Read the full statement

Face to Face

The systemic approach to family care was adopted as part of a top to bottom redesign of our Children’s Service.

It is based around supporting more face to face time between workers and children and families.

Read the model of practice

rob south profile imageI am the Director of Children’s Services for the London Borough of Havering.

My lifelong interest and enthusiasm for work with children, families and young people was sparked through volunteering within my native city of Manchester over 25 years ago.

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Robert South
Director of Children's Services

You're building the relationship to enable difficult conversations with the family to be purposeful, as opposed to a text book. Reducing blame, building hope, that possibly change could happen.

FTT focus group

We've worked hard on the culture of the organisation, and in the core competencies, so respecting others, communicating effectively, all of that is a real focus.

SMT interview