CarelineWhat is a careline?

The careline is a hub for telecare in the home, monitoring the environment 24 hours a day for events. A range of sensors are available which can be chosen according to the needs of the user.

Placed discreetly around the home, the wireless sensors detect problems such as fire, flood or gas leaks and automatically raise a local, audible alarm as well as communicating with the careline to send an alarm to the monitoring centre via the telephone line.

Where an onsite carer is available, the careline can be programmed to send alerts to a pager to enable them to respond.

 The pager can be linked to a vibrating under-pillow pad which will ensure the carer is woken if the telecare system detects a problem during the night, but can otherwise sleep peacefully.

The system can incorporate PIRs (Passive Infra-Red Detectors) to provide intruder monitoring and can be configured to alert if someone has left their bed, or indeed their home, and has failed to return safely within a pre-determined inactivity timeframe indicating a potential problem, where this is appropriate.

Who is it for?

It is ideal for the following people:

  • Elderly, frail or disabled people
  • Those who may require additional assistance in the home

Why is it needed?

Users can call for help by pressing the large button on the careline, or by pressing the red button on their pendant anywhere in the home. The call is raised to the 24-hour monitoring centre where caller details (caller’s name, address and relevant medical conditions), are displayed on screen.

The operator is able to communicate with the caller through the careline unit’s loudspeaker/microphone and decide upon an appropriate course of action. This may be calling a relative or the emergency services.

How to order

To order call 01708 432 843 or email

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