Changes to council services and advice and support we can provide is available on our dedicated coronavirus information page. Go to our coronavirus information page

Covid 19 - Exiting shielding

The NHS has written to nearly 10,000 residents in Havering that have underlying health conditions to tell you that, unless they see a significant rise in Covid 19 cases, they expect the shielding programme will be paused on 31 July 2020.

Current guidelines

While shielders remain vulnerable, and should continue to take precautions, you may now choose to leave your home, as long as you are able to maintain strict social distancing.

If you choose to spend time outdoors, you may do so with members of your own household. 

If you live alone, you can spend time outdoors with one person from another household. Ideally, this should be the same person each time.

Read some top tips to ease back into an independent life.

Food shopping

If you get the NHS food parcels from the NHS local contractor, Brakes, then they have also been notified that this service will end on Friday 31 July, giving four weeks to make alternative arrangements such as an online delivery.

If you are experiencing difficulties in getting a supermarket delivery slot, some stores also run a telephone help line if you are unable to order online.

  • Tesco 0800 917 7359
  • Asda 0800 952 0101 

The Havering Volunteer Centre will be able to assist with the collection of 'click and collect' shopping. Contact them on 01708 922214. 

Supermarkets like Marks and Spencer, Morrison’s and Aldi are providing a food parcel system. More information and costs can be found on their websites.

There are also a number of other organisations who are able to arrange deliveries.

Whilst we don’t endorse any individual companies, details are:

We can also look at any financial challenges you may have in buying food and help to secure advice and support.  

If suitable, you may be referred to the local Havering foodbank.

Call our Covid 19 hotline on 0800 368 5201 to speak to us.

Emotional and psychological support

There is also a range of services available to help deal with the emotional or psychological aspects of shielding or bereavement.

Social isolation and loneliness is having a big effect on all out lives and our wellbeing is so important.

There are great organisations in Havering who are available to offer you support.

Further help

If you need further help with food shopping, emotional or financial support, please call the Covid 19 hotline on 0800 368 5201.

For more information about the government’s shielding guidance, please see the GOV.UK website.

If you are worried that you may have Covid 19 symptoms (a high temperature or continuous cough), do not go to your local GP surgery, pharmacy or hospital.

Instead, you should self-isolate and visit the NHS 111 website.

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