Parking permits go virtual

Published: Thursday, 9 September 2021

Havering Council has launched a new virtual parking permit system across the borough.

From Wednesday 8 September 2021 parking permit applications completed online will no longer be sent to the applicant as a paper permit to be displayed in their vehicle. 

All new applications completed online via the Council’s website will be virtual using MiPermit - hosted by parking industry specialists Chipside Ltd on behalf of the Council. 

Applications for Havering permits can also be made via the MiPermit app available to download for free on Google Play or the Apple App Store. 

Parking enforcement officers can identify virtual parking permits by using a registration number plate scanner, which will stop fines being issued when permits fall to the floor of the car or when owners forget to display them.

Residents will no longer need to order and display paper permits. Virtual permits will be active from the moment they are paid for. This includes being able to activate visitor permits via an app, online or over the phone.

There will still be an option to have paper permits for visitors, but residents will also be able to activate visitor permits using the new online system.

It means that customers will no longer have to wait for their permits or visitor vouchers in the post.

It is expected that all permits will be replaced by the virtual system by the end of spring 2022.

The new system is more secure, more reliable and enables residents to take control of their own permits and visitor permits in their own time at their leisure.

It is part of the Council’s corporate plan for digital improvements to improve the experience of self-service for residents and customers.

There will be support available for people who are unable to apply themselves or don’t have access to the internet.

Go to our parking permit page to access MiPermit and to read a step-by-step guide about how to use MiPermit

Councillor Osman Dervish, Havering’s Cabinet Member for Environment said:

“The new system will be simpler and easier than the old paper-based permits.

“By moving away from paper based permits to virtual permits, it will enable us to provide a better, less costly and more environmentally friendly service.

“We currently issue around 100,000 paper permits every year.

By changing to virtual permits, we’re not only making it easier for residents to remove the need to display a permit, but also cut the risk of parking permit fraud.”