Energy Doctors to help Havering households

Published: Wednesday, 12 April 2023

Havering Council has partnered with Age UK East London to launch a new Energy Doctors service to help residents in tackling the cost of living crisis.

The Energy Doctors service will make it easier for Havering residents to save money on energy bills and get their homes ready for next winter, by offering professional advice on energy efficiency and making small changes and repairs to their homes.

The free service is open to all residents in the borough, though appointments will be prioritised for those most vulnerable to fuel poverty. 

Expert Energy Doctors will visit residents’ homes to carry out assessments, which will identify areas where energy is being wasted and provide tailored advice on how to make savings. 

The teams will also make small repairs where possible, including fitting draught excluders and radiator reflectors, along with swapping older light bulbs for energy-efficient bulbs to reduce energy consumption.

They will also give advice on tackling issues with mould and condensation.

The scheme is expected to save participating residents an average of £300 per year.

Councillor Ray Morgon, Leader of Havering Council, said: 

“This partnership with Age UK East London is a real step in helping Havering residents fight the rising cost of living.

"Although we are heading into summer now, the cold weather won’t be far behind, and it’s vital that we don’t get caught out by another harsh winter. 

“It’s also important that we continue to watch out for our friends, family and neighbours at this time.

"This crisis is starting to hit more and more people across the borough, therefore it’s great to be able to launch schemes like this – which are open to anyone in need.

“I’d like to thank the team at Age UK East London, as well as our repairs team in the Council, for their hard work getting this scheme off the ground.” 

Deborah Hayes, Director of Care & Service Development from Age UK East London, said: 

“We are delighted to be working in partnership with the London Borough of Havering and their repairs team in the delivery of the Energy Doctors service.  

“If anyone is concerned about their energy usage please don’t hesitate in giving us a call on 0203 0111 241, Option 5 then Option 2.”

The Energy Doctors service is free of charge and is available to all residents in Havering.

For more information, or to make a referral for yourself or someone else, please visit the cost of living support page, contact the Energy Doctors on 0203 0111 241 or send an email to