Allied Healthcare statement

Allied Healthcare has advised us that they are under new ownership from 30 November 2018. This means residents who have been receiving services from their valued home care workforce will continue to do so. Find out more by reading our full statement

Mobile meal deliveries for Havering residents - Changes to the Sodexo service

Residents affected by the change-over in mobile meals provider Sodexo can contact the Council for advice and support. Sodexo, which has been delivering meals to residents since 2016, stopped providing meals on Friday, 30 November 2018. A number of residents who have moved to the new provider Aki Catering have been experiencing difficulties. If you’ve been affected and need support, please contact 01708 434656, Monday to Friday, 9am to 5pm. For any emergency situations between 5pm and 9am or over the weekend, please contact our out of hours service on 01708 433999.

Havering helping with new home care arrangements

Published: Tuesday, 20 November 2018

Local residents receive support with home care

Havering Council has put measures in place to ensure residents affected by the future of Allied Healthcare will continue to receive home care.

Allied Healthcare is a national provider, with a local branch in Havering, providing services to around 100 people in the borough. Nationally, Allied Healthcare provides home care services to thousands of people.

The home care provider announced last week that it intends to sell all or part of the business after it earlier announced that its future was at risk.

Havering Council will be contacting all residents we are aware of, to discuss the situation and to plan future arrangements with them as the situation with Allied Healthcare evolves over the coming weeks.

A special helpline has also been set up and will run between 9 am and 5pm, Monday to Friday. Residents and families with concerns can call 01708 434565 or email haveringasc.alliedhealthcareconcerns@havering.gov.uk

Councillor Jason Frost, Cabinet Member for Adult Care Services, said:

“Ensuring that residents who need home care continue to receive it is crucial and we have put plans in place so that residents receive the help and information they need as quickly and as efficiently as possible.

“We are especially keen to hear from anyone paying Allied Healthcare directly for their services or using a direct payment from the Council to pay for their services.  We are  also keen to hear from parents and carers of anyone under the age of 18 who are receiving services from Allied Healthcare, whether from the Havering branch or not.”