Reduced copy certificate service

Update 30 March 2020

This page will no longer be updated. Please see the registrars section on our service disruption page for the most up to date information on changes

18 March 2020

Due to the current Covid 19 situation, we are offering a reduced copy certificate service and are unable to guarantee the 24-hour fast track service. 

Until further notice, any certificates ordered for collection will be sent by standard 2nd class post.

We are unable to offer a collection service at this time so, if ordering online, please do not select that option. 

If you select a signed for recorded delivery, please note the following information from Royal Mail. 

“Due to the current coronavirus situation Royal Mail are no longer asking recipient’s to sign for items delivered on or after Saturday 14 March 2020.  We will still capture the recipient’s name and confirmation of delivery which can be viewed at www.royalmail.com/track-your-item.” 

Certificates may take longer than normal to be produced. 

View the full list of current service changes across the council