Next bank holiday: Christmas 2025 and New Year's Day 2026

General contact

We are closed on 25, 26 and 29 December 2025 and 1 January 2026.

When we are closed for a bank holiday, please use our out of hours emergency number, 01708 433999.

Go to our contact us page for the full list of contact details for services, links to enquiry forms and emergency contacts for services we don't look after such as Transport for London and Thames Water.

Details for specific services

The following information is about services that have further changes or specific details we need to give you beyond those mentioned above.

Events

Gerpins Lane Reuse and Recycling Centre

Leisure centres

Libraries

Parking

  • Pay and display charges apply as normal.

Register a birth or death

  • View the changes to hours (coming soon)

Recycling and waste collections

Service disruption

  • Our service disruption page lists a number of service changes that are a result of circumstances such as the weather.