Next bank holiday: Christmas 2025 and New Year's Day 2026
General contact
We are closed on 25, 26 and 29 December 2025 and 1 January 2026.
When we are closed for a bank holiday, please use our out of hours emergency number, 01708 433999.
Go to our contact us page for the full list of contact details for services, links to enquiry forms and emergency contacts for services we don't look after such as Transport for London and Thames Water.
Details for specific services
The following information is about services that have further changes or specific details we need to give you beyond those mentioned above.
Events
- For events listed on our website, please make contact with individual organisers to see if they are running.
Gerpins Lane Reuse and Recycling Centre
Leisure centres
Libraries
Parking
- Pay and display charges apply as normal.
Register a birth or death
- View the changes to hours (coming soon)
Recycling and waste collections
Service disruption
- Our service disruption page lists a number of service changes that are a result of circumstances such as the weather.