Planned maintenance for online systems

Due to planned maintenance from 5pm to 9.30pm on Friday 5 June 2020 you will not be able to access your My Havering online account and some of our forms may be taken offline. We apologise for any inconvenience caused during this time.


Because of government guidance on coronavirus a number of our buildings are now closed and events listed on our site are subject to change or cancellation. Changes to council services, advice and support we can provide, the latest local news and links to Government advice is available on our dedicated coronavirus information page. Go to our coronavirus information page

Complaints service suspended

We have taken the decision to temporarily suspend the complaint policy and procedure from 25 March 2020. Please be assured this decision has not been taken lightly but because of the Coronavirus resources need to be re-directed to front line services. We will try to complete any existing complaints as soon as possible, but you may find responses will not be sent within the usual timescales. We apologise for this and appreciate your understanding at this unprecedented time.

Romford Ring Road Liveable Neighbourhoods Programme

Thank you for your interest in the Romford Ring Road Liveable Neighbourhoods Programme consultation. The consultation has now closed, and we are analysing the feedback received.

To help ensure that the local street network is ready for the future the London Borough of Havering is working with Transport for London (TfL) to secure funding to make changes to the ring road.

This funding, awarded as part of TfL's Liveable Neighbourhoods Programme, will be used to carry out the first phase of its transformation, focusing on the section between Rom Valley Way and North Street (clockwise).

While the ring road will continue to perform its vital role in moving approximately 50,000 vehicles per day, the project will help to achieve a number of key aims. These are:

  • to improve road safety
  • reduce crime and the fear of crime
  • improve air quality
  • make the Ring Road easier and more pleasant to cross on foot and by bicycle
  • and to reduce bus journey times.

Before we begin this work, we would like to better understand any issues that Havering residents currently have with the ring road and how they believe it should change.

Have your say using our online survey

We will be holding public consultations on Saturday 24 November, and Tuesday 27 November, between 10am and 2pm. Council Officers will be available in Romford Market Place, outside Tollgate House, and at the entrance to the subway in North Street, to answer any questions you may have and assist with filling out the survey if required.

If you have any questions or would like to send us your comments, please email 

North Street roundabout currently
North Street roundabout currently
How North Street roundabout could look following the works
How North Street roundabout could look following the works

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