Coronavirus

Because of government guidance on coronavirus a number of our buildings are now closed and events listed on our site are subject to change or cancellation. Changes to council services, advice and support we can provide, the latest local news and links to Government advice is available on our dedicated coronavirus information page. Go to our coronavirus information page

Complaints

We define a complaint as any expression of dissatisfaction about our provision of, or failure to provide, a service we have responsibility for and when we have not put right any service failure in a reasonable timescale.​​​

As part of our drive for better services, we want you to let us know when something goes wrong.​

We will deal with your complaint using a three stage complaints procedure.

Before you make a complaint

You can get some of your issues dealt with quickly and easily by reporting them to us online. These include:

If your concerns relate to any of the following, please use the following links:

Making a complaint

If you still need to make a complaint you can use our online complaint form. You can create an account or logon to an existing account 

Make a complaint

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