Telephone payments issues

You may experience issues when you try to make a payment to us on our automated payment phone line. Apologies for the inconvenience while our payment provider resolves the issue.

Paying for car park and on street parking spaces

This page is about paying at machines for car parks and on street parking bays. If you are a resident looking for a parking permit for the zone you live in please go to our parking permit page.

Payment terminals in Havering

During January 2024 'Pay and Display' machines were replaced with payment terminals.

Our payment terminals are in all our town centres and busy locations.

The machines do not accept coins. This is because the use of cash has reduced significantly over the years and cash within a machine acts as a target for thieves.

Our terminals will accept contactless payment with debit and credit cards and smartphone payments (Applepay and Googlepay).

If you do not have a contactless payment enabled smartphone, a debit card issued by your bank or a credit card you may be able to get a prepaid card.

If you have a contactless prepaid card then it can also be used to pay for parking at our machines otherwise you can pay over the phone (telephone numbers are displayed on or near the machines). 

These prepaid cards operate on a pay as you go basis and you top them up with money as needed and are worth considering if you can’t get a bank account.

Prepaid cards are widely available through a range of suppliers and price comparison sites can be used to compare them. 

Nearby PayPoint facilities in local shops continue to be available for those wishing to pay with cash (please quote the location reference number displayed on signs).

Some of our very quiet pay and display parking locations will no longer have a payment machine provided so you should pay for your parking by phone (using the number displayed on site), by PayPoint or through the RingGo cashless parking app.

Please remember to always check local signs when parking.

Please also note that where a machine is out of order customers are required to pay for their parking session using the RingGo app, by phone or by PayPoint.

We are automatically alerted to faulty machines and will work to repair them as soon as possible.

Failure to pay for parking may result in a Penalty Charge Notice (PCN) being issued.

Checking the charges

Please remember to check signs or parking meters nearby for specific charges and restrictions. 

Our on street bays have 30 minutes free parking, excluding Romford.

View the list of charges

Using parking bays

Please do look at the appropriate tariff and durations displayed on the machine for the parking bay that you wish to use.

Vehicles must not be left in a bay without paying or a Blue Badge ,with the appropriate time clock.

Enforcement officers normally observe for about 5 mins to give you a chance to pay. There is a 10 minute grace period once the parking session you have paid for has expired.

Park with RingGo

Use RingGo to pay.

Find out about RingGo in Havering

Location of bays

View the location of parking bays in Havering with the Traffweb map

To use the TraffWeb map to see restrictions please follow these steps.

  1. Go to 'Traffic orders'.
  2. Zoom in to the area you want to see restrictions for.
  3. Click on 'Legend' on the left side menu.
  4. Select and deselect restrictions from that list.

Suspended parking bays

Parking bays may be suspended for highways works, special events or other reasons, you must therefore check the machine each time you park.

Any vehicle parked in a suspended bay is liable (even with a valid Blue Badge displayed) to receive a Penalty Charge Notice (PCN).

Broken or faulty machines

If the parking payment machine displays 'Out of Order' or is covered over, you must pay to park from either an alternative nearby machine (within the same location), via the cashless provider (RingGo) or a nearby PayPoint provider.

Please remember to always check local signs when parking. If you are unable to pay to park, you must find an alternative location to leave your vehicle.

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