Coronavirus

Changes to council services and advice and support we can provide is available on our dedicated coronavirus information page. Go to our coronavirus information page

Complaints

As part of our drive for better services, we want you to let us know when something goes wrong.​

We define a complaint as any expression of dissatisfaction about our provision of, or failure to provide, a service we have responsibility for and when we have not put right any service failure in a reasonable timescale.​​​

We will deal with your complaint using a three stage complaints procedure.

Before you make a complaint

If your complaint is about any of these services, please follow the links to make your report.

My complaint is about:

Making a complaint

If you still need to make a complaint you can use our online complaint form. You can create an account or logon to an existing account 

Make a complaint

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