Issue with some forms that use maps

We are aware that a few of our reporting forms that use maps are not working correctly when you try to 'drag and drop' a pin. If that happens please use the address look up option to proceed.


We are responsible for the trees that we own. This generally means trees on roads and pavements and trees in parks.

We will also speak to private land owners where their trees are causing hazards to the public, such as blocking a street sign or light.

Trees on the streets we look after

Trees are inspected on three or five year cycles and pruned when needed. Sometimes trees do not need pruning. The work we do is suitable for the type of tree and is not harmful to the tree.

We also:

  • carry out work on damaged trees if they have branches hanging off or that have fallen off
  • inspect trees that are damaging a property
  • manage damaged, diseased or dying trees
  • prune trees that are blocking sight lines for cars
  • prune trees that are blocking street lights

Sometimes we will prune a number of trees on a certain road or street but one may be left unpruned. This could be because cars are in the way or birds are nesting. If this happens we return and prune when we are able.

Because we prioritise safety issues first we apologise for any delays to requests for other types of tree work.

Report a tree problem

Lime trees and Silver Maple trees

During May and June we remove the small shoots that grow at the bottom of Lime trees and Silver maple trees (known as epicormic growth). We also check the trees in September if there has been regrowth of these shoots.

It is important to carry this work out as the growths can block pavements for pedestrians and sight lines for traffic.

You can view the schedule below.

Dates are subject to change. All 2021 feathering work is scheduled to be completed by end of June.

View the schedule

Trees damaging the pavement

If trees are damaging the pavement please complete our road and pavement form.

Report damage to the road or pavement

Trees on Council estates

Trees on our estates are managed by the Homes and Housing team. If you have a query regarding these trees, please complete our ask Housing form.

Ask Housing

Trees in parks

If you have see an issue with a tree in a park please complete our online form. You will be asked to log into your My Havering account to continue.

Report an issue with a tree

It helps to give a description of the type of tree and where the tree is, for example next to any buildings or landmarks in the park.

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