Telephone payments issues

You may experience issues when you try to make a payment to us on our automated payment phone line. Apologies for the inconvenience while our payment provider resolves the issue.

Lost or stolen tickets

Please contact us immediately via our enquiry form if your PCN ticket is lost or stolen.

You can also use the enquiry form to ask us a number of PCN related questions.

Please note whilst we will try to answer your question, we will not accept appeals using the enquiry form. Please go to the appeals process page to appeal.

Contact us about a lost or stolen ticket or make an enquiry about PCNs

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