School travel assistance

Types of assistance

The following types of travel assistance are available to eligible students:

  • a free space on our travel training programme to build confidence for the future and support young people to travel independently
  • Personal Transport Budget (PTB) - a payment to cover personal travel expenses or fuel reimbursement
  • a seat on a vehicle, with pick-up at a meeting point or outside your home

Eligibility

The council provides transport to eligible students aged between 5 and 16. Sometimes we can provide transport for students aged over 16 with special educational needs and disabilities. In exceptional circumstances we can provide transport to children under 5.

Eligibility is assessed by:

  • impact of special educational needs and disabilities
  • impact of mobility needs (student or parent)
  • distance between the school/college and home
  • safety of the route
  • low income

The assessment of eligibility will also take into account:

  • the age of the student
  • the student's need for specialist transport
  • the student's need for supervision
  • the student's alternative travel options available
  • whether the student can be accompanied and whether the parent/guardian can reasonably be expected to do this
  • whether the student can independently use any form of travel card, or has access to a bursary fund on the grounds of transport

We do not provide travel assistance to students who do not attend the nearest suitable qualifying school.

Before applying

Before applying, it’s good to know the following.

  • it is the parent or guardian’s responsibility to ensure that their children attend school regularly
  • students who are able to safety travel independently, or with the support of a parent, guardian or other appropriate person, are encouraged to do so
  • free travel on public transport is encouraged wherever possible
  • all alternative options are explored before travel assistance is provided
  • students who require travel assistance are offered the most independent and personally enabling solution
  • the type of travel assistance offered is the most effective, efficient and sustainable in terms of cost

It may also be useful to have the following information ready:

  • emergency contact details ready
  • The students health and medical information
  • your schools postcode

You must read the full criteria set in the policy before applying.

Travel assistance policy

You may also find reading the free school transport blog on the GOV.UK website helpful.

Make an application

Update - June 2025

Please note that applications submitted very late may cause a delay to the assessment and processing of such applications.

As a result we cannot guarantee that transport arrangements will be in place at the start of 2025/26 academic year for late applications.

We therefore encourage all parents and guardians to continue to submit your travel assistance application as soon as possible.

Students who currently receive Havering travel assistance and have had no significant changes in their circumstances can complete our 'Renew travel assistance' form below.

Significant changes include things such as:

  • change of school
  • change of home address
  • change of healthcare needs

Students who have not applied before and meet the eligibility criteria must complete the 'Apply for travel assistance' form below.

Students who have applied before but have reported changes in their circumstances must also complete the 'Apply for travel assistance' form below.

Renew travel assistance

Apply for travel assistance

Should you have any questions relating to the travel assistance application and eligibility, or to update your personal information, please email cadtransport@havering.gov.uk.

Appeals

If a parent or guardian is dissatisfied with the outcome of the application an appeal can be made.

Appeal a travel assistance decision

You must appeal within 20 days of receiving a decision. Any appeals submitted after this date will not be accepted.

You should hear back within 40 working days.