Planned maintenance for online systems

Due to planned maintenance from 5pm to 9.30pm on Friday 5 June 2020 you will not be able to access your My Havering online account and some of our forms may be taken offline. We apologise for any inconvenience caused during this time.

Coronavirus

Because of government guidance on coronavirus a number of our buildings are now closed and events listed on our site are subject to change or cancellation. Changes to council services, advice and support we can provide, the latest local news and links to Government advice is available on our dedicated coronavirus information page. Go to our coronavirus information page

Parking service changes due to coronavirus

Our parking enforcement and permitting operations are subject to change due to coronavirus. Our car parks and on street parking is currently free. Read more

Pay a parking ticket or traffic fine

A penalty charge notice (PCN) is a fine issued for disobeying parking or traffic rules that you must pay.

For example, a PCN will be issued for parking in a parking space without the required permit or payment or for parking on a double yellow line. A PCN will also be issued for a moving traffic contravention such as stopping in a 'yellow box' and driving in a bus lane.

Pay your fine online

To pay for your penalty charge notice (PCN) online, you will need:

  • your parking penalty charge notice reference number. This is ten digits long starting with the letters HG and can be found on the ticket you were issued.
  • a valid payment card

Issue paying when using Internet Explorer browser

You may experience an issue when making a payment online using some versions of the Microsoft Internet Explorer (IE) and Edge browsers.

The payment should go through and an email will be sent to confirm success so do please check your inbox, but the conformation page in the payment system may not load correctly.

To make sure your payment goes through without an issue please use a different browser such as FireFox or Chrome

Find out what browser you are using

Pay your parking or traffic fine

Costs

The exact cost of the fine will be on the ticket issued to you.

If you pay within 14 days of the date the PCN was issued the charge will be less. Please refer to the information on the ticket for the exact cost.

You must pay within 28 days (beginning on the date that the PCN was issued) to avoid additional charges.

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