Earlier waste collections 11 and 12 August 2022

Your waste and recycling collections will start an hour earlier from 6am on Thursday 11 and Friday 12 August 2022. This is to allow our crews to work in lower temperatures earlier in the day. Please have your waste out at 6am. Collection times throughout the day may change as a result.

View evidence of your Penalty Charge Notice with a web code

You are entitled to view video (if available) or a photo showing when your Penalty Charge Notice (PCN) was issued.

You will need the notice number, your vehicle registration and the web code from the PCN that was sent to your home address to continue.

How the web codes work

Please note this service is for PCNs sent by post as you can only view evidence by using the web code provided on the PCN sent to your address.

Tickets left on your vehicle don't have a code.

Web codes are for the formal representation stage of the process and are in the letter we send if the PCN is issued in that way (eg for a bus lane fine) or you have moved from an informal challenge (PCN on your car window) to formal challenge as part of the appeals process.

If you have received a 'charge certificate' then the web code won't work because you are out of time by this stage.

View the evidence

Request video or photo evidence

Need a web code?

If you have lost your letter with the code on it please use our PCN enquiry form to let us know and get a new one.

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