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Your Housing and Estate Officer contact details

Not sure who your Housing Officer is? Email residentservices@havering.gov.uk and they will reach out to you within 10 working days.

If you would like to find out the name and contact details for your Sheltered Housing Officer, please email supportedhousing@havering.gov.uk.

If you would like to find out the names and contact details for your Caretaker and Estate Officer, or take part in Estate Inspections, please email Estate Officers housingestates@havering.gov.uk.

Senior Housing Service staff

Paul Walker, Interim Director of Housing and Property, Housing and Property Team

Paul WalkerResponsibilities

  • Housing and Corporate Property
  • Housing Operations
  • Regeneration and Economic Development

Qualifications

  • MSc Public Sector Management
  • MSc Environmental Planning and Design
  • Fellow, Chartered Management Institute
  • Corporate Member, Royal Town Planning Institute
  • Corporate Member, Institute of Economic Development
  • Member, Chartered Institute of Housing

Ian Saxby, Assistant Director of Housing Property and Assets, Housing and Property Team

Ian SaxbyResponsibilities

  • Repairs and Maintenance
  • Capital Delivery
  • Asset Management
  • Safety and Compliance
  • Home Ownership
  • Corporate Health and Safety

Qualifications

  • Member of the Royal Institute of British Architects (RIBA)
  • Member of the Architects Registration Board (ARB)
  • Level 5 Diploma in Management
  • Post Graduate Certificate in Professional Practice
  • Diploma in Architecture
  • BA (Hons) Degree in Architecture
  • HNC in Building Studies
  • ONC in Building Studies

Katri Wilson, Assistant Director, Housing Operations, Housing Team

Katri WilsonResponsibilities

  • Sheltered Housing
  • Leasehold and Estate Management
  • Understanding vulnerabilities of residents
  • Rent and income collection
  • Developing a strategic perspective
  • Building positive relationships with residents

Qualifications

  • Post-graduate qualification in Leadership for Housing (Lancaster University)
  • Complex Project Management Certification (Cranfield University)
  • Counselling, year 1 and year 2 (The Mary Ward Centre)
  • Coaching Diploma of Accreditation (Coaching Skill for Leadership)